#TravelPH - Emirates carries over 10 million passengers this summer
Emirates worked together with its airport partners to keep operations on schedule, reduce travel interruptions, and transport customers to their planned summer vacations and travels to visit friends and family throughout the world. Emirates had expected the high resumption of travel demand.
The airline has increased flight frequency to 33 cities on well-traveled routes around Europe, Asia, and the Middle East, as well as to popular vacation destinations like the Seychelles, Maldives, Mexico, and Miami to better meet passenger demand during this busy time.
Emirates expanded its global network in June by adding Tel Aviv, and in July it launched a third daily route to London Gatwick to accommodate passengers affected by Heathrow capacity reductions.
The iconic Emirates A380, the world’s largest commercial jet, was also deployed to serve high customer demand at over 30 cities around its network.
On ground, the airline re-opened and was operating 32 signature Emirates Lounges, including 25 dedicated lounges at major airports across its network, to provide frequent flyers and premium travelers with a comfortable haven to rest and refresh during their journey. The airline had also reinstated its trademark complimentary Chauffeur Drive airport transfers for First and Business Class customers in nearly all cities it serves.
Dubai International (DXB) is the world’s busiest international airport. With millions of Emirates customers arriving, departing, and transiting through DXB each month, the airline ensured smooth operations at its 24/7 hub with close co-ordination and additional resources deployed throughout the airport eco-system.
Travelers benefited from the airline’s investments in services and digital initiatives to reduce wait-times at the airport and facilitating a smooth flow for customers to complete their formalities and get to where they are going.
During the summer months:
• over 3.8 million travelers across the network conveniently checked-in online via emirates.com and the Emirates App
• over 500,000 travelers utilized the 22 self-service check-in kiosks and 38 baggage drop facilities in Dubai Terminal 3
• over 11,000 travelers utilized Emirates’ home check-in services, which are complimentary for First Class passengers departing Dubai, entirely skipping the airport check in queue and proceeding straight to immigration.
Emirates keeps expanding its capacity and network as travel restrictions loosen. It presently uses 74% of its pre-pandemic network and capacity, with aims to raise that to 80% by the end of the year. Additionally, the airline will start a US$2 billion refurbishment program in November to outfit 120 aircraft with the newest onboard gadgets.
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